We have identified the source of the issue and are working to remediate.
Posted Dec 16, 2020 - 11:37 UTC
IBM Security Verify (Europe Region) customers may be experiencing issues with the service. We are currently investigating.
Posted Dec 16, 2020 - 11:22 UTC
This incident affected: IBM Security Verify (Europe) (Authentication with Cloud Directory, Authentication with SAML Identity Provider, Authentication with IBMid for admin users, User ID and password authentication from API, Single sign on for SAML applications, Single sign on for OIDC applications, Application Onboarding, Application Entitlement, Cloud Directory Users and Groups management, Creation of API clients, Device Registration and De-registration by Admin, Device Registration and De-registration by End-User, User and Group management with API client, Multifactor authentication using EMAIL, Multifactor authentication using SMS, Account Provisioning, Account Deprovisioning).