X-Force Threat Intelligence ESXi Server Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 2026 - 04:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 17, 2026 04:30 - Oct 18, 2026 04:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 17, 2026 04:30 - Oct 18, 2026 04:30 UTC
Scheduled - Date: 17-October-2026 to 18-October-2026
Time: 04:30 UTC (17-Oct) - 04:30 UTC (18-Oct), 24 hours
Expected Impact: High

Purpose
-------------
Migrating ESXi Server to KVM.

Impact
-----------
Some feeds will be impacted. The latest feed of up to 24 hours will be unavailable during the upgrade.

Affected Components
-------------------------------
- ELK Data Lakes (Email TI, DNS Analytics, IOT Honeypot)
- ATPF feeds
- Feeds added to the XFE COS Bucket (xfe-actionable-feeds-prod)

We apologize for any inconvenience and appreciate your understanding as we enhance our services.
Oct 17, 2026 04:30 - Oct 18, 2026 04:30 UTC
IBM Verify (Europe) Operational
Authentication with Cloud Directory Operational
Authentication with SAML Identity Provider Operational
Authentication with IBMid for admin users Operational
Authentication with External LDAP Operational
User ID and password authentication from API Operational
Single sign on for SAML applications Operational
Single sign on for OIDC applications Operational
Application Onboarding Operational
Cloud Directory Users and Groups management Operational
User and Group management with API client Operational
Account Lifecycle Operational
Authentication with Cloud Directory ( Cluster B ) Operational
Authentication with SAML Identity Provider ( Cluster B ) Operational
Authentication with IBMid for admin users ( Cluster B ) Operational
Authentication with External LDAP ( Cluster B ) Operational
User ID and password authentication from API ( Cluster B ) Operational
Single sign on for SAML applications ( Cluster B ) Operational
Single sign on for OIDC applications ( Cluster B ) Operational
Application Onboarding ( Cluster B ) Operational
Cloud Directory Users and Groups management ( Cluster B ) Operational
User and Group management with API client ( Cluster B ) Operational
Account Lifecycle ( Cluster B ) Operational
IBM Verify (US) Operational
Authentication with Cloud Directory (Cluster A) Operational
Authentication with SAML Identity Provider (Cluster A) Operational
Authentication with IBMid for admin users (Cluster A) Operational
Authentication with External LDAP (Cluster A) Operational
User ID and password authentication from API (Cluster A) Operational
Single sign on for SAML applications (Cluster A) Operational
Single sign on for OIDC applications (Cluster A) Operational
Application Onboarding (Cluster A) Operational
Cloud Directory Users and Groups management (Cluster A) Operational
User and Group management with API client (Cluster A) Operational
Account Lifecycle (Cluster A) Operational
Authentication with Cloud Directory (Cluster B) Operational
Authentication with SAML Identity Provider (Cluster B) Operational
Authentication with IBMid for admin users (Cluster B) Operational
Authentication with External LDAP (Cluster B) Operational
User ID and password authentication from API (Cluster B) Operational
Single sign on for SAML applications (Cluster B) Operational
Single sign on for OIDC applications (Cluster B) Operational
Application Onboarding (Cluster B) Operational
Cloud Directory Users and Groups management (Cluster B) Operational
User and Group management with API client (Cluster B) Operational
Account Lifecycle (Cluster B) Operational
Authentication with Cloud Directory (Cluster C) Operational
Authentication with SAML Identity Provider (Cluster C) Operational
Authentication with IBMid for admin users (Cluster C) Operational
Authentication with External LDAP (Cluster C) Operational
User ID and password authentication from API (Cluster C) Operational
Single sign on for SAML applications (Cluster C) Operational
Single sign on for OIDC applications (Cluster C) Operational
Application Onboarding (Cluster C) Operational
Cloud Directory Users and Groups management (Cluster C) Operational
User and Group management with API client (Cluster C) Operational
Account Lifecycle (Cluster C) Operational
Authentication with Cloud Directory (Cluster E) Operational
Authentication with SAML Identity Provider (Cluster E) Operational
Authentication with IBMid for admin users (Cluster E) Operational
User ID and password authentication from API (Cluster E) Operational
Single sign on for SAML applications (Cluster E) Operational
Single sign on for OIDC applications (Cluster E) Operational
Application Onboarding (Cluster E) Operational
Cloud Directory Users and Groups management (Cluster E) Operational
Account Lifecycle (Cluster E) Operational
User and Group management with API client (Cluster E) Operational
IBM Verify (Japan) Operational
Authentication with Cloud Directory Operational
Authentication with SAML Identity Provider Operational
Authentication with IBMid for admin users Operational
Authentication with External LDAP Operational
User ID and password authentication from API Operational
Single sign on for SAML applications Operational
Single sign on for OIDC applications Operational
Application Onboarding Operational
Cloud Directory Users and Groups management Operational
User and Group management with API client Operational
Account Lifecycle Operational
Authentication with Cloud Directory ( Cluster B ) Operational
Authentication with SAML Identity Provider ( Cluster B ) Operational
Authentication with IBMid for admin users ( Cluster B ) Operational
Authentication with External LDAP ( Cluster B ) Operational
User ID and password authentication from API ( Cluster B ) Operational
Single sign on for SAML applications ( Cluster B ) Operational
Single sign on for OIDC applications ( Cluster B ) Operational
Application Onboarding ( Cluster B ) Operational
Cloud Directory Users and Groups management ( Cluster B ) Operational
User and Group management with API client ( Cluster B ) Operational
Account Lifecycle ( Cluster B ) Operational
IBM Verify (Canada) Operational
Authentication with Cloud Directory Operational
Authentication with SAML Identity Provider Operational
Authentication with IBMid for admin users Operational
Authentication with External LDAP Operational
User ID and password authentication from API Operational
Single sign on for SAML applications Operational
Single sign on for OIDC applications Operational
Application Onboarding Operational
Account Lifecycle Operational
IBM Verify (Australia) Operational
Authentication with Cloud Directory Operational
Authentication with SAML Identity Provider Operational
Authentication with IBMid for admin users Operational
User ID and password authentication from API Operational
Single sign on for SAML applications Operational
Application Onboarding Operational
Cloud Directory Users and Groups management Operational
User and Group management with API client Operational
Single sign on for OIDC applications Operational
Account Lifecycle Operational
X-Force Exchange Under Maintenance
X-Force Exchange Platform Operational
Threat Intelligence Under Maintenance
Notifications Operational
Login Operational
IBM Guardium Data Security Center (US) Major Outage
Account Management Operational
AI ChatBot (Chat with watsonx) Major Outage
API Key Authentication from API Operational
Audit Process / Workflow Operational
Cloud / SaaS 3rd Parties Operational
Cloud / SaaS Connections Operational
Cloud / SaaS Discover and Classification Operational
Cloud / SaaS Stores Operational
Cloud / SaaS Vulnerabilities Operational
Data Management – Ingestion (Datamart) Operational
Data Management – Retention / Archive Operational
Database Asset Management Operational
Integration Ecosystem Operational
Outliers Operational
Reports / Dashboard Operational
Risk Events Operational
User Interface Login Operational
IBM Guardium Data Security Center (EU) Major Outage
Account Management Operational
AI ChatBot (Chat with watsonx) Major Outage
API Key Authentication from API Operational
Audit Process / Workflow Operational
Cloud / SaaS 3rd Parties Operational
Cloud / SaaS Connections Operational
Cloud / SaaS Discover and Classification Operational
Cloud / SaaS Stores Operational
Cloud / SaaS Vulnerabilities Operational
Data Management – Ingestion (Datamart) Operational
Data Management – Retention / Archive Operational
Database Asset Management Operational
Integration Ecosystem Operational
Outliers Operational
Reports / Dashboard Operational
Risk Events Operational
User Interface Login Operational
Watson Investigative Services Partial Outage
IBM Cloud Pak For Security Operational
IBM Cloud Pak For Security (Europe) Operational
IBM Cloud Pak For Security (US) Operational
IBM QRadar Suite Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 17, 2026

GDSC EU Login Service Disruption
Resolved - This incident has been resolved.
Oct 17, 16:21 UTC
Monitoring - The application login service has been restored and is operating normally. We are continuing to closely monitor the service to ensure stability and confirm that the issue does not recur.
Oct 17, 01:11 UTC
Investigating - We are currently experiencing an issue affecting the GDSC EU login service. Users may be unable to sign in or could encounter errors during the authentication process.

Our team is actively investigating the issue and working to identify the root cause. We will provide further updates as soon as more information becomes available.
Oct 17, 00:53 UTC
IBM Verify (Europe) Scheduled Maintenance - Egress IPs being updated.
Completed - The scheduled maintenance has been completed.
Oct 17, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 19:00 UTC
Scheduled - Date: 11-10-2026 - 17-10-2026
Time: 7:00 PM - 6:00 AM UTC (each day)
Expected Impact: Minimal to none

Important Notice
---------------------
This maintenance activity will be performed daily during the maintenance window on each day.

Action Required Before Maintenance
-------------------------------------------
As part of this maintenance, egress IP addresses used by IBM Verify services will be updated. If your network restricts inbound traffic, you may need to update your firewall rules to allow the new IPs to ensure uninterrupted communication.

Review updated IP addresses: https://www.ibm.com/docs/en/security-verify?topic=verify-egress-internet-protocol-addresses-ips

During the Maintenance Window
-------------------------------------
User services remain operational - Authentication, registration, and all user activities will continue without interruption.

Admin operations - A brief interruption may be seen when using admin APIs or while using the admin console to perform certain operations. A notification banner will appear on the admin console indicating temporary restrictions on configuration changes. The interruption is expected to last for only a few minutes.

What to do if you experience issues
------------------------------------------
We don’t anticipate any issues, but if you encounter any issues during the maintenance window, most can be resolved by retrying the transaction/flow. If the problem persists please contact IBM Support.
Oct 5, 04:52 UTC

Oct 16, 2026

No incidents reported.

Oct 15, 2026

IBM Verify (Japan) Scheduled Maintenance - Egress IPs being updated.
Completed - The scheduled maintenance has been completed.
Oct 15, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 10:00 UTC
Scheduled - Date: 15-October-2026
Time: 10:00 AM - 5:00 PM UTC
Expected Impact: Minimal to none

Action Required Before Maintenance
-------------------------------------------
As part of this maintenance, egress IP addresses used by IBM Verify services will be updated. If your network restricts inbound traffic, you may need to update your firewall rules to allow the new IPs to ensure uninterrupted communication.

Review updated IP addresses: https://www.ibm.com/docs/en/security-verify?topic=verify-egress-internet-protocol-addresses-ips

During the Maintenance Window
-------------------------------------
User services remain operational - Authentication, registration, and all user activities will continue without interruption.

Admin operations - A brief interruption may be seen when using admin APIs or while using the admin console to perform certain operations. A notification banner will appear on the admin console indicating temporary restrictions on configuration changes. The interruption is expected to last for only a few minutes.

What to do if you experience issues
------------------------------------------
We don’t anticipate any issues, but if you encounter any issues during the maintenance window, most can be resolved by retrying the transaction/flow. If the problem persists please contact IBM Support.
Oct 9, 04:49 UTC

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

IBM Verify (Japan) Scheduled Maintenance - Egress IPs being updated.
Completed - The scheduled maintenance has been completed.
Oct 12, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 10:00 UTC
Scheduled - Date: 12-October-2026
Time: 10:00 AM - 5:00 PM UTC
Expected Impact: Minimal to none


Action Required Before Maintenance
-------------------------------------------
As part of this maintenance, egress IP addresses used by IBM Verify services will be updated. If your network restricts inbound traffic, you may need to update your firewall rules to allow the new IPs to ensure uninterrupted communication.

Review updated IP addresses: https://www.ibm.com/docs/en/security-verify?topic=verify-egress-internet-protocol-addresses-ips

During the Maintenance Window
-------------------------------------
User services remain operational - Authentication, registration, and all user activities will continue without interruption.

Admin operations - A brief interruption may be seen when using admin APIs or while using the admin console to perform certain operations. A notification banner will appear on the admin console indicating temporary restrictions on configuration changes. The interruption is expected to last for only a few minutes.

What to do if you experience issues
------------------------------------------
We don’t anticipate any issues, but if you encounter any issues during the maintenance window, most can be resolved by retrying the transaction/flow. If the problem persists please contact IBM Support.
Oct 9, 04:40 UTC

Oct 11, 2026

Oct 10, 2026

IBM Verify (Europe) Scheduled Maintenance - Egress IPs being updated.
Completed - The scheduled maintenance has been completed.
Oct 10, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 19:00 UTC
Scheduled - Date: 06-October-2026 - 10-October-2026
Time: 7:00 PM - 6:00 AM UTC (each day)
Expected Impact: Minimal to none

Important Notice
---------------------
This maintenance activity will be performed daily during the maintenance window on each day.

Action Required Before Maintenance
-------------------------------------------
As part of this maintenance, egress IP addresses used by IBM Verify services will be updated. If your network restricts inbound traffic, you may need to update your firewall rules to allow the new IPs to ensure uninterrupted communication.

Review updated IP addresses: https://www.ibm.com/docs/en/security-verify?topic=verify-egress-internet-protocol-addresses-ips

During the Maintenance Window
-------------------------------------
User services remain operational - Authentication, registration, and all user activities will continue without interruption.

Admin operations - A brief interruption may be seen when using admin APIs or while using the admin console to perform certain operations. A notification banner will appear on the admin console indicating temporary restrictions on configuration changes. The interruption is expected to last for only a few minutes.

What to do if you experience issues
------------------------------------------
We don’t anticipate any issues, but if you encounter any issues during the maintenance window, most can be resolved by retrying the transaction/flow. If the problem persists please contact IBM Support.
Oct 6, 07:21 UTC

Oct 9, 2026

No incidents reported.

Oct 8, 2026

IBM Verify (Japan) Scheduled Maintenance - Egress IPs being updated.
Completed - The scheduled maintenance has been completed.
Oct 8, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 10:00 UTC
Scheduled - Date: 08-October-2026
Time: 10:00 AM - 5:00 PM UTC
Expected Impact: Minimal to none

Important Notice
---------------------
This maintenance activity will be performed daily during the maintenance window on each day.

Action Required Before Maintenance
-------------------------------------------
As part of this maintenance, egress IP addresses used by IBM Verify services will be updated. If your network restricts inbound traffic, you may need to update your firewall rules to allow the new IPs to ensure uninterrupted communication.

Review updated IP addresses: https://www.ibm.com/docs/en/security-verify?topic=verify-egress-internet-protocol-addresses-ips

During the Maintenance Window
-------------------------------------
User services remain operational - Authentication, registration, and all user activities will continue without interruption.

Admin operations - A brief interruption may be seen when using admin APIs or while using the admin console to perform certain operations. A notification banner will appear on the admin console indicating temporary restrictions on configuration changes. The interruption is expected to last for only a few minutes.

What to do if you experience issues
------------------------------------------
We don’t anticipate any issues, but if you encounter any issues during the maintenance window, most can be resolved by retrying the transaction/flow. If the problem persists please contact IBM Support.
Oct 6, 15:25 UTC
IBM Verify (Europe Region) intermittent issues
Resolved - The issue was identified and mitigation steps were implemented to restore service,
Oct 8, 15:47 UTC
Identified - We are continuing to investigate this intermittent issue. An area of concern has been identified. Engineers are investigating the cause. The issue is intermittent and affecting a small number of tenants using the Verify Bridge component.
Oct 7, 19:18 UTC
Investigating - IBM Verify (Europe Region) customers using the IBM Verify Bridge component may experience intermittent issues during authentication and synchronisation flows. IBM engineers are actively investigating.
Oct 7, 15:50 UTC

Oct 7, 2026

Oct 6, 2026

IBM Verify - SSL Certificate change for *.ice.ibmcloud.com hostnames
Completed - The scheduled maintenance has been completed.
Oct 6, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 08:00 UTC
Scheduled - The SSL certificate for IBM Verify will expire shortly (tenants with *.ice.ibmcloud.com hostnames).

There are new RSA and ECDSA certificates for *.ice.ibmcloud.com hostnames. There is no intermediate or root change in this update.

Details of the new certificate are available here: https://www.ibm.com/docs/en/security-verify?topic=overview-product-requirements

For many customer applications, no changes will be required. Where required, please ensure that trust stores are updated with the new certificate details in advance of 6th October.

Users of the IBM Verify mobile app on Android may need to download the latest version of the app.
Sep 25, 06:54 UTC

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

IBM Verify (Europe) Scheduled Maintenance - Egress IPs being updated.
Completed - The scheduled maintenance has been completed.
Oct 3, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 19:00 UTC
Scheduled - Date: 27-September-2026 - 03-October-2026
Time: 7:00 PM - 6:00 AM UTC (each day)
Expected Impact: Minimal to none

Important Notice
---------------------
This maintenance activity will be performed daily during the maintenance window on each day.

Action Required Before Maintenance
-------------------------------------------
As part of this maintenance, egress IP addresses used by IBM Verify services will be updated. If your network restricts inbound traffic, you may need to update your firewall rules to allow the new IPs to ensure uninterrupted communication.

Review updated IP addresses: https://www.ibm.com/docs/en/security-verify?topic=verify-egress-internet-protocol-addresses-ips

During the Maintenance Window
-------------------------------------
User services remain operational - Authentication, registration, and all user activities will continue without interruption.

Admin operations - A brief interruption may be seen when using admin APIs or while using the admin console to perform certain operations. A notification banner will appear on the admin console indicating temporary restrictions on configuration changes. The interruption is expected to last for only a few minutes.

What to do if you experience issues
------------------------------------------
We don’t anticipate any issues, but if you encounter any issues during the maintenance window, most can be resolved by retrying the transaction/flow. If the problem persists please contact IBM Support.
Sep 25, 12:39 UTC
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