We have been monitoring for some time and all services have been running successfully.
Posted Oct 05, 2021 - 19:43 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 05, 2021 - 15:14 UTC
Investigating
IBM Security Verify (US Region) customers may be experiencing issues with the service. We are currently investigating.
Posted Oct 05, 2021 - 15:07 UTC
This incident affected: IBM Security Verify (US) (Authentication with Cloud Directory (Cluster A), Authentication with SAML Identity Provider (Cluster A), Authentication with IBMid for admin users, Authentication with External LDAP, User ID and password authentication from API, Single sign on for SAML applications (Cluster A), Single sign on for OIDC applications (Cluster A), Application Onboarding, Cloud Directory Users and Groups management, Device Registration and De-registration by Admin, Device Registration and De-registration by End-User, User and Group management with API client, Multifactor authentication using EMAIL, Multifactor authentication using SMS, Account Lifecycle).