A fix has been implemented and we are monitoring the results.
Posted May 18, 2023 - 23:49 UTC
Update
We are continuing to investigate this issue.
Posted May 18, 2023 - 23:48 UTC
Investigating
ISV sustained brief period where transactions experienced latency / slowness from 20:45 UTC until 21:10 UTC. The impact was intermittent. Service is now operational. Investigation for Root Cause continues
Posted May 18, 2023 - 23:40 UTC
This incident affected: IBM Security Verify (US) (Authentication with Cloud Directory (Cluster A), Authentication with SAML Identity Provider (Cluster A), Authentication with IBMid for admin users (Cluster A), User ID and password authentication from API (Cluster A), Single sign on for SAML applications (Cluster A), Single sign on for OIDC applications (Cluster A), Application Onboarding (Cluster A), Cloud Directory Users and Groups management (Cluster A), User and Group management with API client (Cluster A), Account Lifecycle (Cluster A)).