Possible issue with specific custom login flows

Incident Report for IBM

Resolved

This incident has been resolved.

Posted Oct 29, 2026 - 14:25 UTC

Investigating

Customers using certain custom login/signup flows in the Verify Canada env may encounter 500 errors - We are investigating the issue.

Posted Oct 29, 2026 - 13:29 UTC

This incident affected: IBM Verify (Canada) (Authentication with SAML Identity Provider, User ID and password authentication from API, Single sign on for SAML applications, Single sign on for OIDC applications).