We are performing scheduled maintenance on Wednesday & Thursday.
Date: 13-May-2026 & 14-May-2026 Time: 3:30 AM - 9:30 AM UTC Expected Impact: Minimal to none
Action Required Before Maintenance ------------------------------------------- As part of this maintenance, egress IP addresses used by IBM Verify services will be updated. If your network restricts inbound traffic, you may need to update your firewall rules to allow the new IPs to ensure uninterrupted communication.
During the Maintenance Window ------------------------------------- User services remain operational - Authentication, registration, and all user activities will continue without interruption.
Admin operations - A brief interruption may be seen when using admin APIs or while using the admin console to perform certain operations. A notification banner will appear on the admin console indicating temporary restrictions on configuration changes. The interruption is expected to last for only a few minutes.
What to do if you experience issues ------------------------------------------ If you encounter any problems during the maintenance window, please wait a few minutes and retry.
Post-maintenance ---------------------- We will confirm full service availability once maintenance is complete. For questions or concerns, please raise a support case.
Posted May 08, 2026 - 11:37 UTC
This scheduled maintenance affects: IBM Verify (Canada) (Authentication with Cloud Directory, Authentication with SAML Identity Provider, Authentication with IBMid for admin users, Authentication with External LDAP, User ID and password authentication from API, Single sign on for SAML applications, Single sign on for OIDC applications, Application Onboarding, Account Lifecycle).