IBM Verify - authentication issues in Canada cluster

Incident Report for IBM Security

Resolved

This incident has been resolved.
Posted May 06, 2026 - 11:48 UTC

Monitoring

A fix has been implemented and we are monitoring the system.
Posted May 05, 2026 - 07:32 UTC

Identified

An issue has been identified and we are working on remediation steps.
Posted May 05, 2026 - 07:08 UTC

Investigating

We are currently investigating the issue.
Posted May 05, 2026 - 06:36 UTC
This incident affected: IBM Verify (Canada) (Authentication with Cloud Directory, User ID and password authentication from API, Single sign on for SAML applications, Single sign on for OIDC applications, Application Onboarding).