The issue has been identified and service is being monitored.
Posted Sep 24, 2026 - 20:12 UTC
Identified
Action has been taken to restore service. IBM is still investigating the issue.
Posted Sep 24, 2026 - 19:38 UTC
Investigating
IBM Verify (US Region Cluster A/B) customers may be experiencing issues with the service. We are currently investigating.
Posted Sep 24, 2026 - 19:08 UTC
This incident affects: IBM Verify (US) (Authentication with Cloud Directory (Cluster A), Authentication with SAML Identity Provider (Cluster A), Authentication with IBMid for admin users (Cluster A), Authentication with External LDAP (Cluster A), User ID and password authentication from API (Cluster A), Single sign on for SAML applications (Cluster A), Single sign on for OIDC applications (Cluster A), Application Onboarding (Cluster A), Cloud Directory Users and Groups management (Cluster A), User and Group management with API client (Cluster A), Account Lifecycle (Cluster A), Authentication with Cloud Directory (Cluster B), Authentication with SAML Identity Provider (Cluster B), Authentication with IBMid for admin users (Cluster B), Authentication with External LDAP (Cluster B), User ID and password authentication from API (Cluster B), Single sign on for SAML applications (Cluster B), Single sign on for OIDC applications (Cluster B), Application Onboarding (Cluster B), Cloud Directory Users and Groups management (Cluster B), User and Group management with API client (Cluster B), Account Lifecycle (Cluster B)).