IBM Verify (US Region) experiencing service impacting issues.

Incident Report for IBM

Monitoring

Latency issues are mitigated. IBM engineers are still investigating the cause.

Posted Oct 22, 2026 - 14:56 UTC

Update

We are continuing to investigate the issue. Customers may experience increased latency when processing. We are continuing to investigate.

Posted Oct 22, 2026 - 14:11 UTC

Investigating

IBM Verify (US Region Cluster A/B) customers may be experiencing issues with the service. We are currently investigating.

Posted Oct 22, 2026 - 13:52 UTC

This incident affects: IBM Verify (US) (Authentication with Cloud Directory (Cluster A), Authentication with SAML Identity Provider (Cluster A), Authentication with IBMid for admin users (Cluster A), Authentication with External LDAP (Cluster A), User ID and password authentication from API (Cluster A), Single sign on for SAML applications (Cluster A), Single sign on for OIDC applications (Cluster A), Application Onboarding (Cluster A), Cloud Directory Users and Groups management (Cluster A), User and Group management with API client (Cluster A), Account Lifecycle (Cluster A), Authentication with Cloud Directory (Cluster B), Authentication with SAML Identity Provider (Cluster B), Authentication with IBMid for admin users (Cluster B), Authentication with External LDAP (Cluster B), User ID and password authentication from API (Cluster B), Single sign on for SAML applications (Cluster B), Single sign on for OIDC applications (Cluster B), Application Onboarding (Cluster B), Cloud Directory Users and Groups management (Cluster B), User and Group management with API client (Cluster B), Account Lifecycle (Cluster B)).