IBM QRadar Suite Scheduled Maintenance for AMER

Scheduled Maintenance Report for IBM Security

Postmortem

Hello,

We regret to inform you that the recent upgrade to Red Hat OpenShift Service on AWS (ROSA) version 4.14 was unsuccessful. Our team has identified the issue and is working diligently to resolve it.

We understand the importance of this update and are committed to ensuring a smooth and efficient upgrade process. We will keep you informed of our progress and notify you once the upgrade can be safely resumed.

If you have any questions or need immediate assistance, please do not hesitate to contact our support team.

Thank you for your understanding and patience.

Best regards
IBM QRadar Suite SRE Team

Posted May 29, 2024 - 04:50 UTC

Completed

The scheduled maintenance has been completed.

Posted May 28, 2024 - 10:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 28, 2024 - 04:00 UTC

Scheduled

Start Date: 2024-05-28 04:00 UTC
End Date: 2024-05-28 10:00 UTC
Expected Duration: 6 hours
Event Type: Upgrading ROSA Clusters to 4.14.23
Impact: High. Expect up to two periods of degraded service of approximately 40 minutes each during the maintenance window.

We will be conducting essential maintenance to upgrade ROSA Clusters to 4.14.23 across all production environments in AMER. This maintenance is scheduled to last approximately 6 hours.

We apologize for any inconvenience this may cause and appreciate your understanding as we continue to enhance our services.

Best regards,
IBM QRadar Suite SRE Team

Posted May 25, 2024 - 01:06 UTC

This scheduled maintenance affected: IBM QRadar Suite.