The issue has been resolved and monitoring has been clear. Incident is being closed.
Posted Oct 03, 2024 - 13:35 UTC
Update
We are investigating further on the latency issues.
Posted Sep 30, 2024 - 05:50 UTC
Update
We are investigating further instances of latency and possible timeouts in China region
Posted Sep 27, 2024 - 12:38 UTC
Investigating
IBM Security Verify is investigating alerts indicating some intermittent latency / slowness for China Region.
Posted Sep 25, 2024 - 13:33 UTC
This incident affected: IBM Security Verify (China) (Authentication with Cloud Directory, Authentication with SAML Identity Provider, Authentication with IBMid for admin users, User ID and password authentication from API, Single sign on for SAML applications, Single sign on for OIDC applications, Application Onboarding, Cloud Directory Users and Groups management, User and Group management with API client).