Update -
Please be advised that the scheduled maintenance has been rescheduled to January 10, 2026, from 3:00 AM UTC to 3:00 PM UTC. This change is intended to ensure greater system stability and reliability.
Dec 15, 2025 - 21:03 UTC
Scheduled -
We will be performing an infrastructure upgrade to improve performance and reliability. Services may be temporarily unavailable during this maintenance window.
Dec 12, 2025 - 22:37 UTC
Completed -
The scheduled maintenance has been completed.
Dec 20, 00:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 19, 20:00 UTC
Scheduled -
We will be performing an infrastructure upgrade to improve performance and reliability. Services may be temporarily unavailable during this maintenance window
Dec 12, 22:42 UTC
Resolved -
The unscheduled infrastructure change from our provider has been completed, and all services are now fully restored. We will follow up with them to understand the reason behind this change and ensure steps are taken to prevent unanticipated changes in the future. Thank you for your patience and understanding.
Dec 19, 19:51 UTC
Identified -
We apologize for the unexpected infrastructure maintenance currently in progress, which may affect service availability. Our team is working to complete this as quickly as possible and will keep you updated. Thank you for your patience.
Dec 19, 18:30 UTC
Completed -
The scheduled maintenance has been completed.
Dec 19, 00:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 18:00 UTC
Update -
Dear Customer,
We would like to inform you that the previously scheduled maintenance has been re-scheduled. Please find the updated details below:
Start Date: December 18th, 2025 – 18:00 UTC End Date: December 19th, 2025 – 00:00 UTC Expected: Duration: 6 hours Event Type: Deployment of the Latest Updates to All Production Environments Impact: High – Customers may experience up to 30 minutes of degraded service following the deployment.
During this maintenance window, we will be deploying the latest updates across all EMEA production environments. This work is essential to continue improving the stability, security, and performance of our services.
We apologize for any inconvenience this re-schedule may cause and sincerely appreciate your understanding and continued cooperation.
Best regards, IBM QRadar Suite SRE Team
Dec 15, 13:48 UTC
Scheduled -
Start Date: 2025-12-18 18:00 UTC End Date: 2025-12-19 00:00 UTC Expected Duration: 6 hours Event Type: Deployment of the Latest Updates to All Production Environments Impact: High. Expect up to 30 minutes of degraded service following the deployment.
We will be conducting essential maintenance to deploy the latest updates across all production environments in EMEA. This maintenance is scheduled to last approximately 6 hours.
We apologize for any inconvenience this may cause and appreciate your understanding as we continue to enhance our services.
Best regards, IBM QRadar Suite SRE Team
Dec 12, 14:52 UTC
Completed -
The scheduled maintenance has been completed.
Dec 18, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 04:00 UTC
Update -
Dear Customer,
We would like to inform you that the previously scheduled maintenance has been re-scheduled. Please find the updated details below:
Start Date: December 18th, 2025 – 04:00 UTC End Date: December 18th, 2025 – 10:00 UTC Expected Duration: 6 hours Event Type: Deployment of the Latest Updates to All Production Environments Impact: High – Customers may experience up to 30 minutes of degraded service following the deployment.
During this maintenance window, we will be deploying the latest updates across all AMER production environments. This work is essential to continue improving the stability, security, and performance of our services.
We apologize for any inconvenience this re-schedule may cause and sincerely appreciate your understanding and continued cooperation.
Best regards, IBM QRadar Suite SRE Team
Dec 15, 13:45 UTC
Scheduled -
Start Date: 2025-12-18 04:00 UTC End Date: 2025-12-18 10:00 UTC Expected Duration: 6 hours Event Type: Deployment of the Latest Updates to All Production Environments Impact: High. Expect up to 30 minutes of degraded service following the deployment.
We will be conducting essential maintenance to deploy the latest updates across all production environments in AMER. This maintenance is scheduled to last approximately 6 hours.
We apologize for any inconvenience this may cause and appreciate your understanding as we continue to enhance our services.
Best regards, IBM QRadar Suite SRE Team
Dec 12, 14:51 UTC