IBM Security
Risk analytics events lag
Identified - The issue has been identified and a fix is being implemented.
Sep 30, 2025 - 21:02 UTC
IBM Verify (Europe) Operational
Authentication with Cloud Directory Operational
Authentication with SAML Identity Provider Operational
Authentication with IBMid for admin users Operational
Authentication with External LDAP Operational
User ID and password authentication from API Operational
Single sign on for SAML applications Operational
Single sign on for OIDC applications Operational
Application Onboarding Operational
Cloud Directory Users and Groups management Operational
User and Group management with API client Operational
Account Lifecycle Operational
IBM Verify (US) Operational
Authentication with Cloud Directory (Cluster A) Operational
Authentication with SAML Identity Provider (Cluster A) Operational
Authentication with IBMid for admin users (Cluster A) Operational
Authentication with External LDAP (Cluster A) Operational
User ID and password authentication from API (Cluster A) Operational
Single sign on for SAML applications (Cluster A) Operational
Single sign on for OIDC applications (Cluster A) Operational
Application Onboarding (Cluster A) ? Operational
Cloud Directory Users and Groups management (Cluster A) Operational
User and Group management with API client (Cluster A) Operational
Account Lifecycle (Cluster A) Operational
Authentication with Cloud Directory (Cluster B) Operational
Authentication with SAML Identity Provider (Cluster B) Operational
Authentication with IBMid for admin users (Cluster B) Operational
Authentication with External LDAP (Cluster B) Operational
User ID and password authentication from API (Cluster B) Operational
Single sign on for SAML applications (Cluster B) Operational
Single sign on for OIDC applications (Cluster B) Operational
Application Onboarding (Cluster B) Operational
Cloud Directory Users and Groups management (Cluster B) Operational
User and Group management with API client (Cluster B) Operational
Account Lifecycle (Cluster B) Operational
Authentication with Cloud Directory (Cluster C) Operational
Authentication with SAML Identity Provider (Cluster C) Operational
Authentication with IBMid for admin users (Cluster C) Operational
Authentication with External LDAP (Cluster C) Operational
User ID and password authentication from API (Cluster C) Operational
Single sign on for SAML applications (Cluster C) Operational
Single sign on for OIDC applications (Cluster C) Operational
Application Onboarding (Cluster C) Operational
Cloud Directory Users and Groups management (Cluster C) Operational
User and Group management with API client (Cluster C) Operational
Account Lifecycle (Cluster C) Operational
Authentication with Cloud Directory (Cluster E) Operational
Authentication with SAML Identity Provider (Cluster E) Operational
Authentication with IBMid for admin users (Cluster E) Operational
User ID and password authentication from API (Cluster E) Operational
Single sign on for SAML applications (Cluster E) Operational
Single sign on for OIDC applications (Cluster E) Operational
Application Onboarding (Cluster E) Operational
Cloud Directory Users and Groups management (Cluster E) Operational
Account Lifecycle (Cluster E) Operational
User and Group management with API client (Cluster E) Operational
IBM Verify (Japan) Operational
Authentication with Cloud Directory Operational
Authentication with SAML Identity Provider Operational
Authentication with IBMid for admin users Operational
Authentication with External LDAP Operational
User ID and password authentication from API Operational
Single sign on for SAML applications Operational
Single sign on for OIDC applications Operational
Application Onboarding Operational
Cloud Directory Users and Groups management Operational
User and Group management with API client Operational
Account Lifecycle Operational
IBM Verify (Canada) Operational
Authentication with Cloud Directory Operational
Authentication with SAML Identity Provider Operational
Authentication with IBMid for admin users Operational
Authentication with External LDAP Operational
User ID and password authentication from API Operational
Single sign on for SAML applications Operational
Single sign on for OIDC applications Operational
Application Onboarding Operational
Account Lifecycle Operational
IBM Verify (Australia) Operational
Authentication with Cloud Directory Operational
Authentication with SAML Identity Provider Operational
Authentication with IBMid for admin users Operational
User ID and password authentication from API Operational
Single sign on for SAML applications Operational
Application Onboarding Operational
Cloud Directory Users and Groups management Operational
User and Group management with API client Operational
Single sign on for OIDC applications Operational
Account Lifecycle Operational
X-Force Exchange Operational
X-Force Exchange Platform Operational
Threat Intelligence Operational
Notifications Operational
Login Operational
Watson Investigative Services Partial Outage
IBM Cloud Pak For Security Operational
IBM Cloud Pak For Security (Europe) Operational
IBM Cloud Pak For Security (US) Operational
IBM Guardium Data Security Center (US) Degraded Performance
Reports Operational
Datamart Ingestion Operational
Integration Operational
Connections Operational
Account Management Operational
Risk Analytics Degraded Performance
Outliers Operational
Audit Process / Workflow Operational
Universal Connector Ingestion Operational
Streaming (AWS/Azure streams) Ingestion Operational
User Interface Operational
IBM Guardium Data Security Center (EU) Operational
Reports Operational
Datamart Ingestion Operational
Integration Operational
Connections Operational
Account Management Operational
Risk Analytics Operational
Outliers Operational
Audit Process / Workflow Operational
Universal Connector Ingestion Operational
Streaming (AWS/Azure streams) Ingestion Operational
User Interface Operational
IBM QRadar Suite Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

IBM QRadar Suite Scheduled Maintenance for AMER Oct 21, 2025 04:00-10:00 UTC

Start Date: 2025-10-21 04:00 UTC
End Date: 2025-10-21 10:00 UTC
Expected Duration: 6 hours
Event Type: Deployment of the Latest Updates to All Production Environments
Impact: High. Expect up to 30 minutes of degraded service following the deployment.

We will be conducting essential maintenance to deploy the latest updates across all production environments in AMER. This maintenance is scheduled to last approximately 6 hours.

We apologize for any inconvenience this may cause and appreciate your understanding as we continue to enhance our services.

Best regards,
IBM QRadar Suite SRE Team
Posted on Oct 17, 2025 - 04:33 UTC

IBM QRadar Suite Scheduled Maintenance for EMEA Oct 21, 2025 18:00 - Oct 22, 2025 00:00 UTC

Start Date: 2025-10-21 18:00 UTC
End Date: 2025-10-22 00:00 UTC
Expected Duration: 6 hours
Event Type: Deployment of the Latest Updates to All Production Environments
Impact: High. Expect up to 30 minutes of degraded service following the deployment.

We will be conducting essential maintenance to deploy the latest updates across all production environments in EMEA. This maintenance is scheduled to last approximately 6 hours.

We apologize for any inconvenience this may cause and appreciate your understanding as we continue to enhance our services.

Best regards,
IBM QRadar Suite SRE Team
Posted on Oct 17, 2025 - 04:35 UTC
Oct 18, 2025

No incidents reported today.

Oct 17, 2025

No incidents reported.

Oct 16, 2025
Outliers engine performance issue
Resolved - The issue affecting the Outliers Engine has been resolved. We will continue to monitor the system to ensure stability.

Recommendation: If you are using GDP, we recommend applying the adhoc patch based on your current version:
- v12 - 12.0p1139
- v11 - 11.0p1327
Oct 16, 15:34 UTC
The SSL certificates used by the Guardium SaaS authentication system are being rotated
Completed - The scheduled maintenance has been completed.
Oct 16, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 09:00 UTC
Scheduled - Renewal of SSL certificate for guardium.security.ibm.com

Scheduled - Thursday, 16th Oct 2025, 9 AM UTC

The SSL certificate will expire shortly (tenants with *.guardium.security.ibm.com hostnames).

There are new RSA and ECDSA certificates for *.guardium.security.ibm.com hostnames. Please note that there are also new intermediate and root certificates (trust chain).

Details of the new certificate are available here:
https://knowledge.digicert.com/general-information/digicert-trusted-root-authority-certificates

DigiCert Global Root G2

Valid until: 15/Jan/2038
Serial #: 03:3A:F1:E6:A7:11:A9:A0:BB:28:64:B1:1D:09:FA:E5
SHA1 Fingerprint: DF:3C:24:F9:BF:D6:66:76:1B:26:80:73:FE:06:D1:CC:8D:4F:82:A4
SHA256 Fingerprint: CB:3C:CB:B7:60:31:E5:E0:13:8F:8D:D3:9A:23:F9:DE:47:FF:C3:5E:43:C1:14:4C:EA:27:D4:6A:5A:B1:CB:5F

DigiCert Global Root G3

Valid until: 15/Jan/2038
Serial #: 05:55:56:BC:F2:5E:A4:35:35:C3:A4:0F:D5:AB:45:72
SHA1 Fingerprint: 7E:04:DE:89:6A:3E:66:6D:00:E6:87:D3:3F:FA:D9:3B:E8:3D:34:9E
SHA256 Fingerprint: 31:AD:66:48:F8:10:41:38:C7:38:F3:9E:A4:32:01:33:39:3E:3A:18:CC:02:29:6E:F9:7C:2A:C9:EF:67:31:D0

Customers who use Guardium Data Protection and third-party applications are required to update trust stores with the new certificate details in advance of 16th October.

Affected Domain: *.guardium.security.ibm.com
Impact: Customers using Guardium Data Protection and third-party applications to connect to IBM Guardium API services.
Action Required: Add DigiCert Global Root G2 and DigiCert Global Root G3 certificate to trust stores.
Risk of Inaction: Connection and ingestion failures, SSL/TLS errors, service disruptions.
Timeline: Immediate action recommended.
Oct 14, 21:15 UTC
Oct 15, 2025

No incidents reported.

Oct 14, 2025
IBM QRadar Suite Scheduled Maintenance for AMER and EMEA
Completed - The scheduled maintenance has been completed.
Oct 14, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 16:00 UTC
Scheduled - Start Date: 2025-10-14 16:00 UTC
End Date: 2024-10-14 23:00 UTC
Expected Duration: 7 hours
Event Type: Upgrading ROSA Clusters to 4.16.47
Impact: High. Expect up to two periods of degraded service of approximately 40 minutes each during the maintenance window.

We will be conducting essential maintenance to upgrade ROSA Clusters to 4.16.47 across all production environments. This maintenance is scheduled to last approximately 7 hours.

We apologize for any inconvenience this may cause and appreciate your understanding as we continue to enhance our services.

Best regards,
IBM QRadar Suite SRE Team
Oct 2, 21:10 UTC
IBM Verify (US). OpenID Connect upcoming changes
Completed - The scheduled maintenance has been completed.
Oct 14, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 07:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 9, 19:21 UTC
Scheduled - Important Notice: Upcoming Backend Enhancements to OpenID Connect Service

IBM is implementing backend changes to the following OpenID Connect (OIDC) endpoints:
• /v1.0/endpoint/default/*
• /oidc/endpoint/default/*

These changes will begin rolling out in the US data center on 14 October 2025. Updates for other regions will be shared in due course.

No disruption is expected, but we recommend reviewing the changes here:
https://www.ibm.com/docs/en/security-verify?topic=connect-openid-implementation-notes

If you have any concerns, please open a support ticket.

Thank you for your continued trust in IBM.
The IBM Verify Team
Oct 8, 11:01 UTC
IBM Verify: Rescheduled deployment of new SSL Certificates for verify.ibm.com. Monday 13 October at 08:00 UTC
Resolved - This activity has been completed
Oct 14, 07:42 UTC
Monitoring - Please see maintenance notice later on this page for renewal of certificate for verify.ibm.com.
Now scheduled for Mon 13 October 08:00 UTC
Oct 7, 19:58 UTC
Oct 13, 2025
IBM Verify: Rescheduled renewal of SSL certificate for verify.ibm.com
Completed - The scheduled maintenance has been completed.
Oct 13, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 08:00 UTC
Scheduled - *** Notice of Rescheduled Certificate Renewal ***

The SSL certificate for IBM Verify will expire shortly (tenants with *.verify.ibm.com hostnames).

There are new RSA and ECDSA certificates for *.verify.ibm.com hostnames. Please note that there are also new intermediate and root certificates (trust chain).

Details of the new certificate are available here: https://www.ibm.com/docs/en/security-verify?topic=overview-product-requirements.

For many customer applications no changes will be required. Where required please ensure that trust stores are updated with the new certificate details in advance of 1st October.

Users of IBM Verify mobile app on Android may need to download the latest version of the app.
Oct 7, 19:53 UTC
Oct 12, 2025

No incidents reported.

Oct 11, 2025
The user interface is currently inaccessible due to scheduled maintenance. Our team is actively working to restore full functionality as soon as possible. We’ll provide updates as soon as more information becomes available.
Resolved - This incident has been resolved.
Oct 11, 14:57 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 11, 14:55 UTC
Update - We are continuing to work on a fix for this issue.
Oct 11, 13:57 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 11, 13:46 UTC
Investigating - We are currently investigating this issue.
Oct 11, 13:45 UTC
Oct 10, 2025

No incidents reported.

Oct 9, 2025
IBM Cloud Pak for Security Scheduled Maintenance (US)
Completed - The scheduled maintenance has been completed.
Oct 9, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 08:00 UTC
Scheduled - IBM Cloud Pak for Security will be performing a minor Openshift upgrade within our North American data centers starting 2025-10-09 at 08:00 UTC.

The maintenance is expected to last approximately 8 hours.

IBM Cloud Pak for Security DevOps Team
Oct 2, 16:23 UTC
Oct 8, 2025
IBM Cloud Pak for Security Scheduled Maintenance (EU)
Completed - The scheduled maintenance has been completed.
Oct 8, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 14:00 UTC
Scheduled - IBM Cloud Pak for Security will be performing a minor Openshift upgrade within our European data centers starting 2025-10-08 at 14:00 UTC.

The maintenance is expected to last approximately 4 hours.

IBM Cloud Pak for Security DevOps Team
Oct 6, 16:27 UTC
IBM QRadar Suite Scheduled Maintenance for EMEA
Completed - The scheduled maintenance has been completed.
Oct 8, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 18:00 UTC
Scheduled - Start Date: 2025-10-07 18:00 UTC
End Date: 2025-10-08 00:00 UTC
Expected Duration: 6 hours
Event Type: Deployment of the Latest Updates to All Production Environments
Impact: High. Expect up to 30 minutes of degraded service following the deployment.

We will be conducting essential maintenance to deploy the latest updates across all production environments in EMEA. This maintenance is scheduled to last approximately 6 hours.

We apologize for any inconvenience this may cause and appreciate your understanding as we continue to enhance our services.

Best regards,
IBM QRadar Suite SRE Team
Oct 1, 14:42 UTC
Oct 7, 2025
IBM QRadar Suite Scheduled Maintenance for AMER
Completed - The scheduled maintenance has been completed.
Oct 7, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 04:00 UTC
Scheduled - Start Date: 2025-10-07 04:00 UTC
End Date: 2025-10-07 10:00 UTC
Expected Duration: 6 hours
Event Type: Deployment of the Latest Updates to All Production Environments
Impact: High. Expect up to 30 minutes of degraded service following the deployment.

We will be conducting essential maintenance to deploy the latest updates across all production environments in AMER. This maintenance is scheduled to last approximately 6 hours.

We apologize for any inconvenience this may cause and appreciate your understanding as we continue to enhance our services.

Best regards,
IBM QRadar Suite SRE Team
Oct 1, 14:41 UTC
Oct 6, 2025
IBM Cloud Pak for Security Scheduled Maintenance (EU)
Completed - Maintenance cancelled due to an internal outage. Maintenance will take place on October 8th
Oct 6, 16:25 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 6, 16:24 UTC
Update - Maintenance cancelled due to an internal outage.
Oct 6, 16:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 14:00 UTC
Scheduled - IBM Cloud Pak for Security will be performing a minor Openshift upgrade within our European data centers starting 2025-10-06 at 14:00 UTC.

The maintenance is expected to last approximately 4 hours.

IBM Cloud Pak for Security DevOps Team
Oct 2, 16:22 UTC
Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

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